Here to help
Contact Hearside Support
One contact for account support, billing questions, privacy requests, complaints, and safety concerns from users and experts.
Support and complaints
Email hearsidesupport@gmail.com. Include your account identifier, the relevant transaction or conversation identifier if available, the date/time, and a concise explanation. Never send passwords or OTPs.
Urgent safety concerns
Use a clear subject identifying an urgent safety or child-safety concern. Do not attach or redistribute suspected explicit abuse material involving children. Contact local emergency services or appropriate authorities for immediate danger; Hearside is not an emergency response service.
Grievance and child-safety accountability
Hearside Support handles support, grievances, privacy requests, and child-safety concerns at hearsidesupport@gmail.com. Include relevant account or conversation details and identify urgent safety concerns clearly. For immediate danger, contact appropriate authorities.