Support
Help for users & experts
Find the right route for account, billing, privacy, or safety support.
Account and product support
Contact hearsidesupport@gmail.com with your account identifier, device/app version, and a short description. Do not send passwords or OTPs.
Payments and expert earnings
For missing credits, duplicate charges, call/chat charging, or payout disputes, identify the relevant transaction or session. User coins and expert earnings are handled separately under the applicable policies.
Privacy and safety
For privacy requests, recording concerns, abuse or suspected minors, use the linked instructions. Do not forward suspected explicit abuse material involving children.